Privacy Policy
Last updated: February 15, 2026
Information We Collect
We collect information you provide directly when you:
- Fill out forms on our website (name, email, phone number, business details)
- Book a consultation or operations audit
- Contact us via email at [email protected]
We also collect certain information automatically through Google Analytics, including:
- Pages visited, time spent on pages, and navigation paths
- Browser type, device type, and operating system
- Approximate geographic location (city/region level)
- Referring website or search terms
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Schedule consultations and operations audits
- Send relevant follow-up communications about our services
- Analyze website usage to improve our site and services
Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics (G-90BDRYMHK4) — for website analytics and traffic analysis. Google's privacy policy: policies.google.com/privacy
We do not sell, trade, or rent your personal information to third parties.
Cookies
Our website uses cookies set by Google Analytics to understand how visitors interact with our site. You can disable cookies in your browser settings at any time.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
Contact Us
If you have questions about this privacy policy or your personal data, contact us at:
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
SMS Messaging & Opt-In
Axiom Ops sends SMS messages (including appointment reminders, service notifications, and review requests) only to individuals who have explicitly opted in. By providing your phone number and checking the consent checkbox on our contact or service forms, you agree to receive these messages.
- Message types: Appointment reminders, service notifications, review requests, and operational updates.
- Message frequency: Message frequency varies based on your service engagement. You may receive up to 4 messages per month per service.
- Message & data rates: Message and data rates may apply depending on your mobile carrier plan.
- Opt-out: Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further messages will be sent.
- Help: Reply HELP for assistance or contact us at [email protected].
- No sharing: We do not sell, rent, share, or disclose your SMS opt-in information or phone number to any third party or affiliate for marketing purposes. Your consent to receive SMS is not a condition of purchase.
Data Security
We implement industry-standard security practices including encrypted data transmission (TLS/HTTPS), access controls, and secure data storage to protect your personal information. We regularly review our security practices to maintain appropriate safeguards.
SMS Consent — No Sharing Statement
Your phone number and SMS consent information will never be shared with third parties for marketing or promotional purposes. SMS opt-in data is used solely to deliver the service communications you have requested.